Turning complex
problems into
products people use.

Product Leader | Turning strategy into products people love | AI PM building in public at wisebuilder.me

"A lean systems thinker who thrives on meaningful, complex problems."

View Experience LinkedIn ↗

Strategic thinker.
Agile practitioner.

I'm a Senior Product Leader with 10+ years leading end-to-end product delivery across complex enterprise platforms. I operate at a strategic level — confirming and shaping product vision, driving deep requirement understanding, and translating business goals into measurable outcomes.

From modernizing legacy systems to launching omnichannel communications platforms, I bring a bias for measurable impact, a deep respect for the teams I work with, and a commitment to Agile best practices at every level of the organization.

Methodologies

  • Scrum
  • Kanban
  • Lean
  • SAFe
  • WSJF
  • MoSCoW
  • RICE

Tools & Platforms

  • Jira
  • JiraAlign
  • Azure DevOps
  • Confluence
  • Miro
  • Balsamiq
  • SharePoint
  • SQL
  • Notion
  • Figma
  • Canva
  • Aha!

Documentation

  • User Story Mapping
  • Product Roadmaps
  • PRDs
  • Release Notes
  • User Journey Maps
10+
Years in Agile Product Management
3+
Direct reports led and mentored
20%
Hosting cost reduction via Communications Hub modernization
5→1
Call center apps unified into a single desktop interface

Certifications

  • Certified SAFe 4 Agile Product Manager
    2020
  • Certified SAFe 4 Scrum Master
    2019
  • Certified Scrum Product Owner (CSPO)
    2018
  • Certified Scrum Master (CSM)
    2018

Experience

  1. – Feb 2026
    Alight Solutions

    Product Owner Manager

    Alight Leave Solutions · Westminster, CO

    • Led product ownership across enterprise digital platform — managed 3 direct reports and set direction for broader India-based PO team, establishing Agile standards, story quality benchmarks, and PI planning expectations.
    • Navigated 2 major company transitions and multiple Agile implementations (SAFe, Scrum, Kanban); championed Agile best practices at the leadership level.
    • Led the modernization of the Communications Hub product, improving performance and reducing hosting costs by 20%; platform sends 663,000+ notifications/month.
    • Launched the Unified Desktop application, merging 5 call center tools into a single interface and significantly increasing productivity.
    • Expanded communication channels with a seamless Omnichannel strategy — including 2-way text, chat, and co-browsing.
    • Organized and hosted PO Community of Practice for ReedGroup and Guardian, mentoring junior Product Owners.
    • Decoupled deployment from release to enable more frequent delivery and faster feedback cycles.
    • Drove PI Planning preparation by defining features and collaborating on user story decomposition and sequencing.
    • Stepped into acting Product Manager role for Leave Intake system — created PRDs, user story maps, and phased roadmap from scratch mid-project; redefined MVP scope to meet accelerated delivery timeline; executed A/B testing and managed pilot client program for feature adoption.
    • Cross-collaborated with Account Executives, Client Enablement, Operations, and Technical Leadership.
  2. –
    Greenbrier

    Product Owner

    The Greenbrier Companies · Boulder, CO

    • Built a customer portal giving railcar owners and investors a 360° view of railcar management and costs.
    • Implemented a regulations product ensuring compliance on hazardous tank car inspections, saving owners thousands per inspection.
    • Enhanced the railcar billing system with automation and self-serve support tooling.
    • Facilitated quarterly executive roadmap reviews for prioritization and resource allocation.
    • Applied WSJF and MoSCoW prioritization for strategic and tactical scheduling.
    • Drove Sales alignment to bring the product in line with how the market wants to buy.
    • Analyzed the competitive technology landscape and made build vs. buy recommendations.

    Quality Assurance Engineer

    • Manually tested a web-based application with configurable workflow business rules.
    • Trained end-users on new functionality and assisted with release management coordination.
    • Acted as Proxy PO for the development team.

    Technical Support Specialist

    • Managed support backlog and all communications between end-users and the development team.
    • Resolved Tier 1 & 2 tickets via SQL database updates and user requirements gathering.
    • Wrote user stories and bugs, providing in-depth trend analysis to surface product impact.
  3. –
    MSU Denver

    Information Services Specialist

    MSU Denver Applied Learning Center · Denver, CO

    • Led a current-state analysis of systems and business needs, working with stakeholders, end-users, and 3rd party vendors.
    • Implemented the selected solution and trained the team via workshops and documentation.

Academic Background

Bachelor of Science, Computer Information Systems
Metropolitan State University of Denver
Graduated May 2014

PORTFOLIO

WHAT I'M BUILDING.

01 ✅ LIVE

WISE BUILDER RESUME PORTFOLIO SITE

A WCAG 2.1 AA COMPLIANT SINGLE-PAGE PORTFOLIO SITE BUILT WITH VANILLA HTML, CSS, AND JAVASCRIPT. FULLY DOCUMENTED WITH A PRD, INFRASTRUCTURE OVERVIEW, USER JOURNEY FLOWCHARTS, AND RETROSPECTIVE.

HTML5 CSS3 JAVASCRIPT WCAG 2.1 AA GITHUB PAGES
LIVE SITE ↗ CASE STUDY ↗ GITHUB ↗
02 🔄 IN DEVELOPMENT

GIFT HELPER

AN APP THAT LETS PEOPLE SET AND SHARE GIFT REQUESTS, SIZES, AND PREFERENCES — HELPING GIFT-GIVERS BUY THE RIGHT THING EVERY TIME. CURRENTLY IN ACTIVE DEVELOPMENT.

COMING SOON
IN PLANNING — CHECK BACK SOON

Let's connect.

Open to new opportunities
Ready for the next challenge.

I'm seeking Agile Product Management roles where I can lead teams, shape strategy, and tackle meaningful, complex problems. If that sounds like your team, let's talk.

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